We recommend ordering by the following dates for delivery before 25th December*. NT - Thursday 12th Dec 12pm AEDT. WA / SA / TAS - Monday 16th Dec 12pm AEDT. NSW / VIC / QLD - Tuesday 17th Dec 12pm AEDT. Orders will be shipped after these dates, however we are unable to guarantee delivery prior to Christmas. *Please note, these dates are guidelines based on advice from our delivery partners for best chance of pre-Christmas delivery, however these cannot be guaranteed. Orders placed after 19th December 12pm AEDT will be packed and dispatched in the new year from 6th January 2025.

Firstly, welcome to Peppermint Grove! Once you “Place Order” & make payment you will receive a confirmation email to the email address you supplied with your order (please also check your spam/junk folder). If you do not receive a confirmation email within 2 hours of placing your order, please contact: hello@peppermintgrovefragrances.com

Spend $99 [or above!] to qualify for free shipping*. For orders under $99 you will be charged a $12.95 flat rate for shipping. *Free shipping and flat rate shipping is excluded for a selected list of postcodes. Shipping costs for these excluded postcodes will be determined by parcel weight and delivery location. See Free Shipping Exclusions for further information.

We use Direct Freight Express and Australia Post to deliver all of our orders. Our website will find the most efficient and direct method of shipping and automatically assign this to your order. Fragrance Diffusers and Diffuser Refills of more than 100ml are not eligible for shipping with Australia Post and will be shipped via Direct Freight. Fragrance Diffusers and Diffuser Refills of any size are not eligible for shipping to Tasmania with Australia Post and will be shipped via Direct Freight.

Free Shipping does not apply to the below postcodes or suburbs including the word Island. Shipping costs will be determined by parcel weight and delivery location for these postcodes - 840, 845, 846, 847, 852, 854, 862, 870, 872, 880, 881, 885, 886, 2343, 2350, 2356, 2357, 2359, 2360, 2361, 2365, 2369, 2381, 2386, 2387, 2388, 2395, 2396, 2397, 2398, 2399, 2401, 2402, 2403, 2404, 2405, 2406, 2408, 2409, 2410, 2411, 2422, 2423, 2426, 2428, 2430, 2431, 2439, 2440, 2441, 2443, 2446, 2447, 2448, 2449, 2450, 2453, 2454, 2456, 2460, 2462, 2464, 2466, 2469, 2472, 2473, 2474, 2475, 2476, 2477, 2478, 2480, 2483, 2484, 2490, 2624, 2625, 2627, 2672, 2715, 2732, 2733, 2735, 2736, 2787, 2790, 2792, 2793, 2795, 2797, 2798, 2799, 2800, 2803, 2804, 2805, 2807, 2808, 2809, 2810, 2817, 2820, 2828, 2831, 2832, 2833, 2836, 2839, 2840, 2842, 2844, 2846, 2848, 2849, 2850, 2852, 2864, 2868, 2870, 2871, 2873, 2874, 2875, 2876, 2877, 2878, 2879, 2880, 2898, 2899, 3213, 3218, 3233, 3234, 3235, 3236, 3237, 3238, 3239, 3240, 3241, 3243, 3249, 3251, 3260, 3322, 3330, 3342, 3351, 3352, 3363, 3364, 3370, 3371, 3373, 3375, 3377, 3384, 3385, 3393, 3395, 3396, 3414, 3418, 3423, 3424, 3460, 3461, 3465, 3468, 3469, 3472, 3475, 3477, 3478, 3480, 3483, 3485, 3487, 3490, 3494, 3512, 3525, 3527, 3529, 3530, 3531, 3533, 3537, 3540, 3542, 3544, 3546, 3549, 3562, 3566, 3567, 3568, 3579, 3580, 3581, 3583, 3584, 3585, 3586, 3588, 3589, 3590, 3591, 3594, 3595, 3596, 3597, 3608, 3658, 3665, 3673, 3678, 3699, 3712, 3714, 3720, 3722, 3723, 3737, 3741, 3756, 3764, 3825, 3833, 3880, 3885, 3889, 3896, 3956, 4025, 4183, 4184, 4310, 4341, 4343, 4344, 4347, 4352, 4359, 4361, 4362, 4370, 4371, 4374, 4405, 4406, 4407, 4408, 4410, 4416, 4417, 4421, 4422, 4423, 4425, 4427, 4428, 4470, 4471, 4472, 4474, 4475, 4477, 4478, 4479, 4480, 4481, 4482, 4486, 4487, 4488, 4489, 4490, 4491, 4492, 4493, 4494, 4496, 4497, 4498, 4507, 4515, 4570, 4581, 4605, 4606, 4613, 4620, 4626, 4650, 4659, 4660, 4662, 4670, 4671, 4673, 4674, 4676, 4677, 4678, 4680, 4694, 4695, 4699, 4700, 4702, 4703, 4705, 4707, 4709, 4724, 4725, 4726, 4727, 4728, 4730, 4731, 4732, 4733, 4735, 4736, 4737, 4738, 4739, 4741, 4743, 4757, 4800, 4803, 4804, 4805, 4807, 4816, 4819, 4823, 4824, 4825, 4828, 4829, 4830, 4849, 4850, 4858, 4871, 4872, 4873, 4874, 4875, 4876, 4880, 4883, 4884, 4885, 4886, 4887, 4888, 4890, 4891, 4892, 4895, 5204, 5214, 5220, 5221, 5222, 5223, 5262, 5267, 5268, 5271, 5272, 5275, 5291, 5495, 5601, 5606, 5690, 5713, 5723, 5734, 6161, 6225, 6327, 6346, 6426, 6427, 6434, 6438, 6443, 6507, 6537, 6646, 6701, 6705, 6722, 6725, 6728, 6731, 6733, 6740, 6743, 6753, 6765, 6770, 6799, 7150, 7255, 7256, 7257, 7321.

If your payment is declined, you will either be directed to the Peppermint Grove website or it will ask you to make payment again with another credit card.

Please contact hello@peppermintgrovefragrances.com immediately. If your order has not been dispatched, we will do our best to change the order for you. Unfortunately, if your order has been dispatched, we will be unable to stop delivery however we will allow you to return the item for a full refund (minus the cost of delivery & provided the items are returned in original condition). Please note that the cost of returning the item will need to be covered by the customer.

We understand that the privacy of your details is important, so we take this very seriously. Please refer to our privacy policy. If you have any further questions about our policy, please contact us via hello@peppermintgrovefragrances.com

Unless otherwise stated, all promotions are permitted for one use per customer, are available only while stocks last, and are not to apply in conjunction with any other offer. Please note codes are valid for a limited time & exclude already reduced items. We can only offer one promotion per cart. Bundles are a promotion.